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Monday, January 22, 2007

So Much For Supporting the Troops

I got this from Texas Fred, who got it from Ms. Underestimated. I'm not what you'd call a happy camper about this:
Three updates below.

One of our soldiers emailed a retailer in West Allis, Wisconsin, inquiring whether they could ship floor mats to an APO address. The NCO wanted to buy better gear for his troops to sleep on. You won’t believe the company’s response*. (Their email address is included below, if you’d like to let the company know what you think of their business.):

From: SGT Jason Hess
Sent: Tue Jan 16 3:25

Do you ship to APO address? I’m in the 1st Cavalry Division stationed in Iraq and we are trying to order some mats but we are looking for who ships to APO first.


Sent: Tuesday, January 16, 2007 9:44 PM
Subject: Re: Feedback: from

SGT Hess,
We do not ship to APO addresses, and even if we did, we would NEVER ship to Iraq. If you were sensible, you and your troops would pull out of Iraq.

Bargain Suppliers


Apparently, Discount-Mats prides itself on its customer service: “Outstanding Service - As a customer, you’re part of our family. You can expect friendly, courteous, responsive service before and after the sale.” Unless you’re an American servicemember, that is.

This cheesehead (definitely not a cheesehad with that name) person of indeterminate ethnic origin really turned out to be such a bonehead. Let’s educate this loser - it’s bad business to insult our troops, doncha know?


fax: 414-543-9634

Here is their mailing address:

Bargain Suppliers
3259 S.106th Street
West Allis, WI 53227

* Verified as true by Snopes. (Update to Snopes below.)

The soldier, SGT Jason Hess, has been inundated with fine Americans offering more gear than he knows what to do with! He has plenty of suppliers now.


The company’s domain is registered to:

Faisal Khetani
PO Box 270693
Milwaukee, Wisconsin 53227

Administrative Contact:
Khetani, Faisal
3259 S.106th Street
West Allis, Wisconsin 53227
United States
(414) 543-9634 Fax

Site is down and experiencing technical difficulties


Since the Discount Mats website is still down with technical difficulties, here is another avenue of approach:

Faisal Khetani is also a supposed fitness expert/consultant and publisher of some fitness publications like the Dream Body newsletter. His other website is Weight Lifting Workout Routines. Another email address is:

Another phone number: 414-736-8394

This additional venture of Khetani’s is also registered to the same above contact information. It’s definitely the same guy.

UPDATE 3: Snopes has since qualified their entry with this statement (as of this afternoon):

Since we’ve only heard from one side, we can’t yet rule out the possibility (as occured with a similar email) that Sgt. Hess may have recevied a response from someone who was not authorized to be corresponding with the business’ customers.

They’ve also changed the button from green (”True”) to yellow to indicate “a statement of undetermined or ambiguous veracity”.

However, if the company owner wished to clear his good company’s name, and blame some nameless, faceless non-authorized employee, wouldn’t he respond to the inquiries by Snopes?
They've got a point. Wouldn't Mr. Khetani want to correct the record? I don't like to stereotype, but he's making quite difficult.

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